Maison Mèrenor offers complimentary shipping on all orders both from the boutique and online at maisonmerenor.com. We currently do not accept international orders online. To inquire about purchasing and shipping a piece internationally, please contact us.
We have a 10-day return policy. You have 5-days to request a return via info@maisonmerenor.com after you have received the item and another 5-days to ship back to our team after the return shipping label has been sent to you. A 3% restocking fee to cover the cost of the credit card processing fees that are non-refundable to us, plus the cost of return shipping will be subtracted from the refund amount. If you would like to pay using a different form of payment to avoid the 3% restocking fee, please contact us..
Maison Mèrenor is not responsible for shipping delays caused by weather, the actions of the shipping company or circumstances beyond our control. *Please note that for online orders, we only ship in the contiguous United States (this excludes Alaska, Hawaii, US Territories and APF/FPO addresses).
